At RV Jewellers, we take pride in offering beautifully crafted fancy jewellery designed to last. All our products come with a 1-Year Warranty from the date of purchase when used under normal conditions and for their intended purpose.

✅ What’s Covered:

  • Plating issues – If the finish fades or wears off under normal use.

  • Stone setting faults – If stones come loose without any misuse.

❌ Not Covered:

  • Breakage or damage due to mishandling or dropping.

  • Exposure to water, perfumes, or harsh chemicals.

📩 How to Claim:

To raise a warranty claim, simply email us at support@rvjewellers.com with:

  • Your order details

  • A brief description of the issue

  • Clear photos of the damaged product (this helps speed up processing)

We aim to respond within 48 hours of receiving your email.

If you have any questions, don’t hesitate to reach out — we’re here to help!